PROFESSIONAL Man and Van in Holloway Road N7

We understand that plans can change, and we will try to accommodate your request for a change in your booking date or time.
However, if the changes are made within 48 hours of the scheduled move, a re-booking fee may apply. All changes are subject to availability.

Yes, our staff have the right to refuse carrying large or heavy objects if they believe it poses a safety risk to themselves, the client, or the property. Our team members are trained to handle a wide range of items, but they must prioritise safety above all else.

There are several reasons why our staff may refuse to carry a large or heavy object:

• If the object exceeds the weight limits specified by our company guidelines, our team may not be able to move it safely without specialised equipment.
• If the object's dimensions make it impossible to navigate through doorways, hallways, or staircases without causing damage, our staff may not be able to proceed.
• If our team members believe that moving the object will put their health and safety at risk due to the potential for strains or other injuries, they may refuse to carry it.

In cases where our staff is unable to move a large or heavy object, we will work with the client to explore alternative solutions, such as disassembling the item or arranging for specialised equipment or additional manpower.
Our goal is to ensure a safe and efficient moving experience for both our clients and our team members.