Moving between London and New Ferry | London Man Van

Yes, our staff have the right to refuse carrying large or heavy objects if they believe it poses a safety risk to themselves, the client, or the property. Our team members are trained to handle a wide range of items, but they must prioritise safety above all else.

There are several reasons why our staff may refuse to carry a large or heavy object:

• If the object exceeds the weight limits specified by our company guidelines, our team may not be able to move it safely without specialised equipment.
• If the object's dimensions make it impossible to navigate through doorways, hallways, or staircases without causing damage, our staff may not be able to proceed.
• If our team members believe that moving the object will put their health and safety at risk due to the potential for strains or other injuries, they may refuse to carry it.

In cases where our staff is unable to move a large or heavy object, we will work with the client to explore alternative solutions, such as disassembling the item or arranging for specialised equipment or additional manpower.
Our goal is to ensure a safe and efficient moving experience for both our clients and our team members.

Yes, upon completing and submitting the Quotation Form on our website, you will receive a confirmation email. This email will include a detailed breakdown of your quote, as well as a unique reference number assigned to your inquiry. It is crucial to save this email for your records, as it contains important information regarding your potential move. Additionally, if you decide to proceed with booking our services, you can simply click on the provided link within the email to continue with your booking process. This link will take you directly to our booking page, ensuring a seamless and efficient experience. For more information about our pricing, please visit our Prices page. To help you determine the most suitable van size for your move, you can use our van size calculator. Additionally, you can check the availability of our services on your desired date by visiting our availability check page. Explore our variety of vans on our Vans page, and find the best moving boxes and packing solutions for your move on our Moving Boxes London page. For international moves, check out our European Removals services. We aim to be your complete moving expert, guiding you every step of the way.