Moving Borough Market - Removals Company

The waiting charge refers to the fee that is applied when there are delays in the moving process. This charge can be incurred in several different scenarios, including:

• Waiting for the customer to start the job. We start to charge from the time when we arrive. The working time is counted from the arrival of the driver/the start of the move to the end of unloading/the end of work.
• Waiting for the customer to unload the van. Larger and heavier items may require more time and effort to move. Be sure to include details about oversized or heavy items in the quotation form, as they might need additional movers.
• Waiting for payment from the customer. Late payments will delay unloading, which can increase the total working time you pay for. Remember to settle your payment before unloading the van.
• Additional factors: Other factors that can impact the time needed for moving include stairs, elevators, or long corridors. Be sure to mention these in the quotation form, as they can significantly increase the time required for loading and unloading.

The waiting charge is based on the hourly rate for the service you have booked, and it is important to understand that the longer the delay, the higher the waiting charge may be.
In conclusion, the waiting charge is a fee applied to cover any delays that occur during the moving process, and it is calculated based on the hourly rate for the service you have booked. To avoid incurring additional fees, it is important to be ready to start the job, unload the van promptly, and settle your payment before unloading.

Yes, upon completing and submitting the Quotation Form on our website, you will receive a confirmation email. This email will include a detailed breakdown of your quote, as well as a unique reference number assigned to your inquiry. It is crucial to save this email for your records, as it contains important information regarding your potential move. Additionally, if you decide to proceed with booking our services, you can simply click on the provided link within the email to continue with your booking process. This link will take you directly to our booking page, ensuring a seamless and efficient experience. For more information about our pricing, please visit our Prices page. To help you determine the most suitable van size for your move, you can use our van size calculator. Additionally, you can check the availability of our services on your desired date by visiting our availability check page. Explore our variety of vans on our Vans page, and find the best moving boxes and packing solutions for your move on our Moving Boxes London page. For international moves, check out our European Removals services. We aim to be your complete moving expert, guiding you every step of the way.